About Us / Contact
OUR STORY
While many faces at Party Rental Depot are the same, new ownership is bringing young energy and a desire to become very active in the community. With new exciting products and services coming into the catalog, we are excited to expand while offering industry-leading service. We are making strategic partnerships to offer you the best rentals “plus” experience. Our new outlook comes with new philosophies of connecting with the community and partnering with others who make a difference.
Meet The Owner
Hello, I am Todd, CEO of Party Rental Depot.
My team and I are excited to be able to serve the Calgary area with the best event rental experience. Our internal motto is “5 Star.” We put this into everything we do, with how we treat team members, the public and our clients. We strive to be 5 Star in service, appearance and attitude. We want you to have a 5 Star experience when renting from us so we can in turn earn a 5 Star review from you.
Browse below to learn about things like our service guarantee, why we chose a pineapple for party and event rentals, some of our internal awesomeness, and see how we live to be 5 Star every day!!
Stay Awesome,
Todd Shields
Our Rental Guarantee:
On Time Deliveries – We guarantee to arrive for your delivery on time. This means being at your site within your designated booking window on the contract, or you get the delivery fees waived.
Good Equipment – You will be satisfied with the equipment provided or it will be replaced free of charge within 2 hours of delivery or before your event starts.
Be Responsive – To respond to your calls or emails within 4 business hours (we are open between 8-4 M-F), for every hour past that we will choose an item to comp on your order.
Bringing THE PARTY into your life
YOU have an event to plan, and you need
We have been, since 1994.
Our Core Values
PROFICIENT
We are proficient because our staff is trained in multiple area of the event business to be able to handle any inquiries or requirements you might have.
RESPONSIVE
We are responsive because you need answers on your timeline to ensure a successful event and confidence we will be reachable at any point of the rental process.
DEPENDABLE
We are dependable because you only have one shot at any event and it needs to be done right.
INSIGHTFUL
We are insightful because we can assist in the planning and execution for your event.
We have used Party Rental Depot for 4 years for our work's annual event and would recommend them to anyone looking for event rentals! They have exceptional customer service, reasonable prices, and always arrive on-time for delivery and pick-up. We love that they take the time to send out reminders each year with reservation forms based on our previous year's order. - 8/13/2019
The service that I received from Party Rental Depot was exceptional. The delivery drivers were very professional and courteous. I had never rented items before and should I need to do so in the future, Party Rental Depot will be the place that I will call!! Thank-you very much Party Rental Depot!!!!!! - 5/16/2019
We rented a single item for a single day but still received first class service. From helpful advice at time of rental to a cheerful reception when returning the item, we were blown away by the efficient, friendly service. We would recommend Party Rental Depot to our friends without any hesitation.. - 5/14/2019
I rented plates and flatware for a small event; not only was it economical, everyone appreciated eating off real plates and there wasn't the usual huge garbage bag full of landfill-destine plates.
The staff was awesome and helpful and it was so easy to rent stuff through them. Highly recommend this option!! - 5/08/2019
Great customer service!
I've used them again since my first review, and can confirm that the staff was just as helpful as before. I bought a CO2 tank for a keg on my second trip. They provided advise for using it with our beer, and everything worked out great. They supply CO2 and beer gas depending on what you prefer, and sell multiple sizes of tanks. - 4/19/2019
I rented some coat racks for an event being held at my work and even though I requested them pretty last minute they were able to fill my order. It was a very easy process, their front desk lady and warehouse staff were polite, helpful and efficient! Will definitely use them again for our next big event. - 3/15/2019
I recently rented a backdrop stand from Party Rental Depot and the experience was excellent! Sadie was so helpful, she was very prompt with responding to all my questions. Pick up was easy and setting up the equipment was very easy as well. I was fully expecting the price of the rental to be quite expensive but it was extremely reasonable. When it came time to return the rental, the stomach flu swept through my house and anyone who could return the equipment was out of commission. Sadie was very understanding of the situation and worked with me to find a solution that fit for both of us. I highly recommend using Party Rental Depot for any or your party needs, more than fair prices, excellent service and lovely employees. - 2/28/2019
Awesome experience. We rented a large heated igloo tent for a winter community event. Tent was very cool, like being in a real igloo. It was nice and warm inside with the propane heat. Customer service was awesome and the delivery/setup guys were also really friendly. Will be booking again with Party Rental Depot. Thanks guys! From the Applewood CA. - 2/20/2019
Renting was so easy – book, I chose to pick up & drop off. And the best part? Rinse and return, no doing dishes required! Thanks to Party Rental Depot, I could enjoy my party and more importantly, the morning after the party.
To hell with diamonds, Party Rental Depot is a girl’s best friend! - 12/24/2018
We have used Party Rental Depot on two occasions now. Right from the initial phone call to the last signature after returning our items this company held a high standard of professionalism. The staff were friendly and the quality of our rental items were top notch. We plan to continue using Party Rental Depot to facilitate successful events! Thank you. - 12/05/2018
I've rented chairs twice from here for a small party, and both times I have been treated with exceptional customer service, and extremely reasonable rates for what I am renting. They have worked around my difficult schedule to ensure I could get things on time for the party, and followed up to ensure everything went well. If I ever host anything on a large scale I will absolutely continue to use Party Rental Depot. - 11/21/2018
We needed a red carpet for an event. They had two options to choose from one with a rubber bottom for the same price as the one without rubber underneath. Very efficient and reasonably priced. Customer Service was top notch and had given us the night before for pick up and drop off the day after at no additional cost. Carpet was good quality and a nice candy apple red a little darker not the bright red in movies. Very elegant 🙂 - 10/23/2018
Party Rental Depot is 100% reliable with excellent quality product. We rented the pipe and drape with the ivory panels for our recent wedding on May 16, 2018. The delivery was right on time and the same for the pick up with fantastic delivery guys! Sadie in the office was very helpful. We will definitely use Party Rental Depot for upcoming celebrations or for items that hat we do not wish to purchase. Great job! Thanks for helping in making our wedding day a stress free success! - 5/26/2018
Party Rental depot had great pricing. We have been using them for years now for our annual Dinner Dance event. Booking is very easy and they were very good about the various changes I had to make in my booking. I would definitely recommend them for any event you might be having. - 2/11/2018
Party Rental Depot has the best prices in Calgary and dealing with Sadie was so easy. I rented a number of items for my mom's bday party and I had to change my order about 3 times after signing the contract and Sadie was always so pleasant, understanding and efficient. The quality of the items rented were also top notch. I will definitely be using party rental depot again for any upcoming events being planned. Thanks again Party Rental Depot for contributing to the success of my mom's birthday party! - 1/03/2018