Rental Contract 

  • This is a rental contract. Items included on these pages are owned and the property of Party Rental Depot Inc. (PRD), to be returned in the same condition it was received.
  • Specific requirements for certain items’ care and operation must be followed, by accepting these terms you agree to read and abide by the policies emailed to you about said items.

Rental Retainers / Prepayments

  • An open Visa or MasterCard Credit Card is required, to be charged in the event of loss, or damages caused by negligence.
  • A 50% rental retainer, due at signing, is required to reserve items and our services. Unused retainers from cancellation or reduction will be transferred to store credit. Store Credit is transferable.

Contract Amendments/ Cancellations

  • 3+ days’ notice from the delivery date is required for all changes. 
  • Within 3 days of delivery, cancellations or reductions will be charged 100% of the order value. 
  • Neither party shall be held liable for any failure or omission in the performance of this rental contract if such failure is caused by, or shall arise, from acts of God, terrorism, wars, riots, floods, or other contingencies beyond the reasonable control of the parties, which would make the performance of this rental contract commercially impractical (a “Force Majeure Event”).  In the event of a Force Majeure Event, the Event Host shall be entitled to store credit for the entire balance of the order, minus delivery charges if the Force Majeure Event starts 1 day before delivery.
  • Rentals are charged for time out, not time used. Unused items are not eligible for refund or credit. 
  • All sale items are final sale

Tents & Tent Permits

  • Tent orders – 25%  cancellation fee for cancellations within 30 days of delivery.
  • Within 3 days of delivery, standard conditions apply.
  • Alberta One-Call must perform utility locates at least 3 days up to 14 days prior to tent installations. 
  • Private utilities; Shaw, septic, etc. that are of concern require a private locator at the Event Hosts’ expense. Event Hosts assume all responsibility for damage to any services as a result of PRD performing work. 
  • Event Hosts are responsible for obtaining and following any/all permits that may be required by a municipality. 

Damage & Loss 

  • Lost items lost are charged the full replacement value of the item, if returned within 15 days a refund will be processed. PRD must be notified of missing items on delivery. Event Hosts will be responsible and liable for each piece of equipment.

Whoops! Plan

  • A 10% fee on all rental items covers unexpected damages to equipment through regular use. 

Delivery 

  • Delivery windows are an arrival time only, they do not include unloading and set up time.
  • An on-site contact must be present to accept and sign for the delivery.

Equipment Responsibility 

  • Equipment remains the responsibility of the Event Host from delivery/Event Host pick-up, to its pickup/Event Host return.
  •  The Event Host shall not permit any modifications or repairs to be made to the equipment without consent. 

Late Returns 

  • Items returned after the scheduled return date will be subject to late charges at a minimum of 20% up to 100% of the rental price per day. 

Stampede 

  • Stampede orders’ balance must be paid in full by June 15, orders not paid in full will be assumed canceled and equipment may be released for rental. 

Liability

The liability for injury, disability, and/or death of any persons caused by the operation, handling, or transportation of the equipment after taking possession from Party Rental Depot shall be that of the Lessee and the Lessee shall indemnify and save harmless Party Rental Depot against all said liability. The Lessee shall also indemnify and save harmless Party Rental Depot against loss, expense, damage, and/or penalty or penalties which may arise out of the action for damages to property or persons occasioned by the operation, handling, or transportation of the equipment during the rental period. Party Rental Depot is not liable for any damage caused to personal vehicles from loading or unloading or damage caused by the rental equipment. 

Privacy Policy

Your privacy is important to us. It is Party Rental Depot Inc’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://www.partyrentaldepot.com, and other sites we own and operate.

This policy is effective as of 29 December 2021 and was last updated on 29 December 2021.

Information We Collect

Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Personal Information

We may ask for personal information which may include one or more of the following:

Name
Email
Phone/mobile number
Home/mailing address

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

Use a mobile device or web browser to access our content
Contact us via email, social media, or on any similar technologies
When you mention us on social media

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

to enable you to customize or personalize your experience of our website

to contact and communicate with you
to enable you to access and use our website, associated applications, and associated social media platforms
for internal record keeping and administrative purposes

Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.

International Transfers of Personal Information

The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.

Your Rights and Controlling Your Personal Information

You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information you understand that we will collect, hold, use and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you.

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Use of Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

Todd Shields
[email protected]